311 Requests

How the City of Concord responds to public service requests on SeeClickFix.

Summary

Requests by month

Dec 2024 to Nov 2026. Striped: recent months, still changing.

See as a table
MonthRequestsStill openTypical close
Nov 2026 (recent)11–
Oct 2026 (recent)86231.5 days
Sep 2026 (recent)120151.8 days
Aug 202611862.8 days
Jul 202613433.9 days
Jun 202615934.3 days
May 202613668.5 days
Apr 202614117.5 days
Mar 202620952.9 days
Feb 202612332.0 days
Jan 202611701.8 days
Dec 202422–

Requests per 1,000 residents, by ward

Past 12 months. Differences partly reflect how often people in each ward report problems.

See as a table
WardRequestsPer 1,000Still openTypical acknowledgeTypical close
Ward 18719.5720 hours3.5 days
Ward 24910.7312 hours2.1 days
Ward 36013.3418 hours7.2 days
Ward 421548.91514 hours3.4 days
Ward 512729.3715 hours2.9 days
Ward 626863.3914 hours3.2 days
Ward 712529.0916 hours3.0 days
Ward 820749.2716 hours3.8 days
Ward 97015.4021 hours1.8 days
Ward 1013630.8530 hours3.0 days

By category

Past 12 months. "Typical" means the median: half took less time, half took more.

CategoryRequestsStill openTypical acknowledgeTypical close
Pothole38362.4 days6.2 days
Road Request117635 hours3.0 days
Tree Request1119–2.0 days
Sign Request83111 hours35 hours
Sidewalk Request81517 hours5.8 days
Winter Operations72015 hours22 hours
Streets / Sidewalks63316 hours24 hours
Dead Animal in the Road61014 hours19 hours
Paving Request612–4.0 days
Water Concern47012 hours30 hours
24 more categories

Open requests by age

No update in over a year

10 of the 80 open requests haven't been updated on SeeClickFix in over a year: no status change, comment, or edit. SeeClickFix doesn't show whether these were fixed and never closed, or never handled.

By category and ward
Open requests with no update in over a year, by category
CategoryRequests
Intersection, Roundabout & Other Projects4
Tree Request2
Deferred Work - Drainage Issue1
Deferred Work - Road Request1
Deferred Work - Sidewalk Request1
Traffic Issue or Concern (for the Traffic Operations Committee)1
Open requests with no update in over a year, by ward
WardRequests
Ward 23
Ward 53
Ward 42
Ward 71
Ward 91

Longest-open requests

  1. Traffic Issue or Concern (for the Traffic Operations Committee) (opens in new tab)125-129 Fisherville Rd · Ward 2 · Open since
  2. Tree Request (opens in new tab)20 Ridge Rd · Ward 5 · Open since
  3. Deferred Work - Drainage Issue (opens in new tab)41 Auburn St · Ward 5 · Open since
  4. Intersection, Roundabout & Other Projects (opens in new tab)97 Carter Hill Rd · Ward 2 · Open since
  5. Deferred Work - Drainage Issue (opens in new tab)41 Auburn St · Ward 5 · Open since
  6. Deferred Work - Drainage Issue (opens in new tab)58 Auburn St · Ward 5 · Open since
  7. Deferred Work - Road Request (opens in new tab)Long Pond Rd · Ward 5 · Open since
  8. Deferred Work - Drainage Issue (opens in new tab)6 Little Pond Rd · Ward 5 · Open since
  9. Intersection, Roundabout & Other Projects (opens in new tab)147 River Rd · Ward 2 · Open since
  10. Tree Request (opens in new tab)177 Silk Farm Rd · Ward 7 · Open since

Opened in the past 30 days

24 requests from the past 30 days are still open.

See as a list
  1. Trails (opens in new tab)43.20402 -71.58727 · Ward 5 · Submitted
  2. Sign Request (opens in new tab)95 Portsmouth St · Ward 10 · Submitted
  3. Traffic Light or Pedestrian Signal (opens in new tab)Clinton St & Silk Farm Rd · Ward 7 · Submitted
  4. Traffic Issue or Concern (for the Traffic Operations Committee) (opens in new tab)300 Pleasant St · Ward 5 · Submitted
  5. Pothole (opens in new tab)317-321 South St · Ward 7 · Submitted
  6. Pothole (opens in new tab)7 Waverly St · Ward 4 · Submitted
  7. Traffic Light or Pedestrian Signal (opens in new tab)Old Boyce Rd · Ward 1 · Submitted
  8. Pothole (opens in new tab)6 Heights Rd · Ward 8 · Submitted
  9. Sidewalk Request (opens in new tab)39 N Fruit St · Ward 5 · Submitted
  10. Pothole (opens in new tab)6 B St · Ward 8 · Submitted
  11. Sidewalk Request (opens in new tab)83 Rumford St · Ward 4 · Submitted
  12. Sidewalk Request (opens in new tab)92 Rumford St · Ward 4 · Submitted
  13. Tree Request (opens in new tab)5 Douglas Ave · Ward 2 · Submitted
  14. Streets / Sidewalks (opens in new tab)91 Hills Ave · Ward 6 · Submitted
  15. Traffic Issue or Concern (for the Traffic Operations Committee) (opens in new tab)39-41 Sewalls Falls Rd · Ward 3 · Submitted
  16. Road Request (opens in new tab)Low Ave · Ward 6 · Submitted
  17. Parks (opens in new tab)Washington St · Ward 4 · Submitted
  18. Parks (opens in new tab)75 Washington St · Ward 4 · Submitted
  19. Traffic Issue or Concern (for the Traffic Operations Committee) (opens in new tab)Bow St & Rockingham St · Ward 7 · Submitted
  20. Streets / Sidewalks (opens in new tab)4 Park St · Ward 4 · Submitted
  21. Streets / Sidewalks (opens in new tab)2 S Main St · Ward 6 · Submitted
  22. Parks (opens in new tab)Rollins Park · Ward 7 · Submitted
  23. Pothole (opens in new tab)1 Thompson St · Ward 6 · Submitted
  24. Road Markings (opens in new tab)Main Street · Ward 6 · Submitted

Repeat locations

86 places had a problem reported again after an earlier request there was closed, in the past 12 months.

  1. Streets / Sidewalks25 N Main St · Ward 6 · 6 requests, 5 after a close
  2. Pothole27 Prescott St · Ward 8 · 6 requests, 5 after a close
  3. Pothole59 E Side Dr · Ward 8 · 6 requests, 5 after a close
  4. ParksRollins Park · Ward 7 · 6 requests, 5 after a close
  5. Streets / Sidewalks4 Park St · Ward 4 · 5 requests, 4 after a close

About this page

Requests submitted in the past 12 months. Updated .

City staff acknowledged 306 of 1,344 requests (23%). Another 989 were closed without being acknowledged first.

Time to close counts only the 1,278 closed requests. The 66 still open are left out.

Data from seeclickfix.com (opens in new tab), used under the CC BY-NC-SA 3.0 (opens in new tab) license. Public requests only; recorded back to February 3, 2022. A typical time from fewer than 5 requests shows "Not enough data". In the tables, – means fewer than 5 requests, too few for a typical time, or, for requests outside the wards, no population to count per 1,000 residents. Methodology.